cant install updates - When trying to install an update this error message occurs: Internet Explorer has encountered a problem and has to close ~ Fix Your PC Errors & Speed Up Your PC

9/18/2016

cant install updates - When trying to install an update this error message occurs: Internet Explorer has encountered a problem and has to close

when i try to install my automatic updates i receive an error internet explorer has encountered a problem and has to close in the info window it says error signature ModName Unknown and the updates i have ready to install give me an error about wuauclt.exe
It is internet explorer 6 and that also wont allow me to remove it or uopgrade to version 7

Keys to the Problem cant install updates - When trying to install an update this error message occurs: Internet Explorer has encountered a problem and has to close

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Hi
·         What updates that you are trying to install on the system? Let us know the KB number of the update.
·         Were you able to install updates before on the system?
·         What is the exact error message that you encounter when you try to install updates on the system?

Instead of installing the updates through Windows Automatic Updates, I would suggest you to download the updates from the Microsoft website and then install it on the system after doing the clean boot and check whether the issue is resolved.
Method 1:
Step 1:
Perform a clean boot on the system.
Follow the steps mentioned below.
How to configure Windows XP to start in a "clean boot" state
http://support.microsoft.com/kb/310353
Step 2:
I would suggest you to download the update from the Microsoft link and then install the updates on the system and check whether the issue is resolved.
http://www.microsoft.com/downloads/en/default.aspx

Method 2:
I would suggest you to follow the steps mentioned in link given below.
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

I would also suggest you to check the links mentioned below.
How to troubleshoot problems connecting to Windows Update or to Microsoft Update
http://support.microsoft.com/kb/818018
You cannot install some updates or programs
http://support.microsoft.com/kb/822798

Thank you and Regards.
Thahaseena M
Microsoft Answers Support Engineer.

If you failed to fix it, another option is to call Microsoft and walk through the process with a technician. To do this, dial "1-800-936-5700". Explain the error that you received and the steps in the update process during which it was displayed. The technician will be able to walk through the steps from getting a new product key to finishing the installation.

Another Safe way to Repair the Problem: cant install updates - When trying to install an update this error message occurs: Internet Explorer has encountered a problem and has to close:

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9/18/2016