How to Fix Error - Computer keeps crashing, Windows will not dl fix?

Computer keeps crashing, Windows will not dl fix

I have a Dell XPS L702X laptop.
Since I have had it it will freeze with yellow or purple squares all over the screen forcing me to hold down the power button for around 8 seconds to shut it off.
When I get it started again, Windows informs me that the crash
was caused by a problem with the NVIDIA graphics driver but when I open the Action Center all it tells me is that it could not access the internet (even though every other program on my computer can).
I tried to download the latest (recommended) driver from
NVIDIA but when the program started it informed me that my graphics card was not supported.
Here are the details of the crash...
Problem signature
Extra information about the problem
BCCode: 116
Server information: d96317f1-66be-4fd3-84e5-26b9ed8fc373

Keys to the Problem Computer keeps crashing, Windows will not dl fix

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[quote]
"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
[/quote]

 http://www.sevenforums.com/crash-lockup-debug-how/63320-stop-0x116-video_tdr_error-troubleshooting.html

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