Troubleshoot:Desktop Freezing Errors ~ Fix Your PC Errors & Speed Up Your PC

9/26/2016

Troubleshoot:Desktop Freezing Errors

Desktop Freezing Errors

So, My desktop icons work for 5-10 minutes after starting up my shut down computer.
Then, after that time, the desktop is frozen and only the cursor will work.
In order to open anything on the desktop, you must go to the libraries button and select the desktop
option from the menu.
The only way to make the desktop to work is to restart the computer every 5-10 minutes.
Does anyone else have this problem or any suggestions on how to fix it? Note: There are NO viruses on my computer!

Keys to the Problem Desktop Freezing Errors

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Hi Somerset,

Do you remember making any changes to the computer before this issue started?

Step 1

I would suggest you to boot the computer in safe mode and check if it works normally in safe mode without freezing.
To boot to the desktop in safe mode with networking keep tapping F8 key during restart.
Once you see the option to boot in safe mode
with networking select it and press enter.

Access the link to know more about how to boot the computer in safe mode:http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Step 2

If it works fine in safe mode, you may put the computer in a clean boot state and check if any third party application or startup items are causing this issue.

Access the link below and follow the steps to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135

If your issue is resolved after performing Clean, then follow the steps mentioned in the following KB article to narrow down the exact source.

Also, see the section on how return your computer to a Normal startup mode by following the steps under “Reset the computer to start as usual” and set it to Normal startup.

Hope this helps.
Let us know the result.

Thanks and Regards,

Srinivas R
Microsoft Support.
Visit our Microsoft Answers Feedback Forum and let us know what you think.

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Fix Your PC Errors & Speed Up Your PC

This is a blog which will post useful infomation about fixing computer errors. To help people troubleshoot errors, speed up computers and share good apps.

9/26/2016