How Can You Fix - After updating to Windows 8.1. receiving error code: 0X80070002 and all of my apps stopped working.? ~ Fix Your PC Errors & Speed Up Your PC

4/18/2016

How Can You Fix - After updating to Windows 8.1. receiving error code: 0X80070002 and all of my apps stopped working.?

After updating to Windows 8.1. receiving error code: 0X80070002 and all of my apps stopped working.

Original title: Windows 8.1 update problems
After I updated to windows 8.1 all of my apps stopped working.
I got the store to work again, but no other apps are working.
When I try to open an app the screen goes blank.
When I try to download an app i get the error code 0X80070002.
I also cannot
open the change pc settings.
This is super frustrating and has been going to for a couple months, please help.

Anwsers to the Problem After updating to Windows 8.1. receiving error code: 0X80070002 and all of my apps stopped working.

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Hi Anne,

Thank you for the updates.

Since the issue persists, you may try the following steps provided and check.
Method 1:
You may try these steps to reset the Windows update components manually and check.
a.
Press Windows key + X on the desktop screen of the computer.
b.
Select Command Prompt (Admin)
c.
On the open Command Prompt window copy and paste the commands (all at once).
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
pause
c.
Exit the command prompt and check.

Method 2:
You may check if the Proxy setting is enabled or not.
If enabled, try to disable the same and check if it helps:
a.
Press
Windows Key +R, type inetcpl.cpl
and press enter.
b.
Click the Connections tab, and then click
LAN settings.
c.
Uncheck the Use a proxy server for your LAN check box.
d.
Click Ok.

Method 3:
Check if the region is correct.
Follow the steps mentioned.
a.
Type "Region" on the Start screen.
Click "Settings" and press
ENTER.
b.
On the "Format" tab, select "English (United Kingdom)".
c.
Click "Languages Preferences"> "Add a language" and add "your language".
d.
Once added, select it and click "Move Up" to make it the first language.
Close the Language window.
e.
On the "Region" window, click "Additional Settings" and check if the values are same.
f.
Click the "Location" tab and change the Home Location to "your country" and then click
OK.
For further information, refer to the article:
Why can't I find or install an app from the Windows Store?

Method 4:
Since you have installed third party security software (AVG), you may temporarily disable the security software or uninstall AVG and firewall on the computer to check for the issue.
If disabling the antivirus software fixes the issue, you may have to configure the settings of the antivirus program accordingly.
Please contact the software vendor for further assistance in this regard.
Note: Make sure you enable the antivirus software, other security programs and firewall after the test.
Note: If you are uninstalling the security software, make sure you have the setup files or media available to reinstall the security software.
Important: Antivirus software can help protect your computer against viruses and other security threats.
In most cases, you shouldn't disable or uninstall your antivirus software.
If you have to temporarily disable
or uninstall it to install other software, you should re-enable it as soon as you're done.
If you're connected to the Internet or a network while your antivirus software is disabled or uninstalled, your computer is vulnerable to attacks.

Hope the information helps.
Let us know if you need further assistance with Windows related issues.
We will be happy to help.

To install drivers and other optional updates

To install optional updates, you need to review and then select them from the list of updates that Windows finds for your computer. Optional updates are not installed automatically.
Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
If any updates are found, click View available updates.
Select the optional updates that you want, and then click Install. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

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4/18/2016