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4/18/2016

How Can You Fix - After Windows Update CD/DVD drive does not work?

After Windows Update CD/DVD drive does not work

After windows automatically updated on my windows 8 system, my DVD/CD drive no longer recognized discs.
It will spin when you close the disc drive as if it were trying to recognize and boot the disc, but then it will not do anything.
When you go to My
Computer it does not even say that there is a disc drive available.

In device manager has a yellow triangle with a '!' in the middle on the DVD/CD drive.
When I click on the drive properties and check for updates on the drive it says that the drivers are up to date.
Drive is MATSHITA DVD-RAM UJ8C0.

Is there a fix for this problem? For some reason my system did not automatically back up prior to updating either so I cannot to a system restore point.
Please help.

Anwsers to the Problem After Windows Update CD/DVD drive does not work

Download SmartPCFixer to Fix It (Free)

Try removing the GEARAspiWDM entry.
 
To remove the GEARAspiWDM entry double-click UpperFilters and, under Value data, remove GEARAspiWDM > OK
 
Create a system restore point beforehand and restart the computer after.
 
However, if you have an application that uses the GEARAspiWDM, such as iTunes, just install the latest version of Gear drivers (4.020.5) and make no change to the registry:
http://www.gearsoftware.com/support/drivers.php
 
Updating the Gear drivers should also fix the error.

Manually editing the Windows registry

Manually editing the Windows registry to remove invalid MACHINE_CHECK_EXCEPTION keys is not recommended unless you are PC service professional. Incorrectly editing your registry can stop your PC from functioning and create irreversible damage to your operating system. In fact, one misplaced comma can prevent your PC from booting entirely!


Caution: Unless you an advanced PC user, we DO NOT recommend editing the Windows registry manually. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. We do not guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

To manually repair your Windows registry, first you need to create a backup by exporting a portion of the registry related to MACHINE_CHECK_EXCEPTION (eg. Windows Operating System):

  • Click the Start button.
  • Type "command" in the search box... DO NOT hit ENTER yet!
  • While holding CTRL-Shift on your keyboard, hit ENTER.
  • You will be prompted with a permission dialog box.
  • Click Yes.
  • A black box will open with a blinking cursor.
  • Type "regedit" and hit ENTER.
  • In the Registry Editor, select the Error 0x9C-related key (eg. Windows Operating System) you want to back up.
  • From the File menu, choose Export.
  • In the Save In list, select the folder where you want to save the Windows Operating System backup key.
  • In the File Name box, type a name for your backup file, such as "Windows Operating System Backup".
  • In the Export Range box, be sure that "Selected branch" is selected.
  • Click Save.
  • The file is then saved with a .reg file extension.
  • You now have a backup of your MACHINE_CHECK_EXCEPTION-related registry entry.

Another Safe way to Fix the Problem: After Windows Update CD/DVD drive does not work:

How to Fix After Windows Update CD/DVD drive does not work with SmartPCFixer?

1. You can Download Error Fixer here. Install it on your system. When you open it, it will perform a scan.

2. After the scan is finished, you can see the errors and problems which need to be repaired.

3. The Repair part is finished, the speed of your computer will be much higher than before and the errors have been removed. You can also use other functions in SmartPCFixer. Like dll downloading, junk file cleaning and print spooler error repair.


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